Contact Us
Thank you for using translate.lk. We value your feedback, inquiries, and suggestions. Our team is dedicated to providing a smooth, reliable language translation experience, and we are always looking for ways to improve our platform.
Since translate.lk operates as a lightweight web tool without user accounts or login registration, the most efficient way to communicate with our administrative and technical support team is via electronic mail.
Primary Support Channel
For all inquiries, please reach out to our official email address:
support@translate.lkNote: Please ensure you send emails from a valid address so that our team can reply to your message directly.
Inquiry Categories
To help us process and respond to your email as quickly as possible, please use a clear and descriptive subject line corresponding to one of the following categories:
If you encounter a loading error, a broken interface element, or an unexpected system issue while translating text, please include details about your browser (e.g., Chrome, Safari, Firefox) and your device type (Mobile or Desktop).
We welcome constructive suggestions on how to improve our translation tools, language options, or overall website layout to better serve the community in Sri Lanka and worldwide.
For inquiries regarding customized advertising placements, business partnerships, or media collaborations, please clearly state your company name and intentions in the opening paragraph.
If you have questions regarding our Privacy Policy, Cookie Usage, or Terms of Service, please flag your email subject as "Legal/Privacy Inquiry."
Response Time Expectations
Our small, dedicated administrative team reviews incoming emails systematically. We handle every message with care and aim to provide responses within the following timelines:
Monday through Friday.
Depending on the research required.
Important Safety Notice
Because we prioritize your online safety and security:
- We will never ask you to provide personal passwords, financial details, or credit card information via email.
- translate.lk does not send automated spam. Please ignore or report any unsolicited emails claiming to be from our platform that demand personal verification data.
Thank you for being a part of the translate.lk community and helping us build a more connected, multilingual web environment!